By placing an order on order DELINDH (www.delindh.com) and our related websites the following information may be collected regarding you:
Interests and other information relating to customer surveys or offers
We may also collect your personal data when you contact our customer service team.
DELINDH only collects and save data for as long as it is needed and in order to fulfill our agreement for your order or to handle your customer service contact request.
We apply cookies on our websites and a cookie is a small amount of data generated by a website and saved by your web browser and on your device hard drive (device = mobile, tablet or desktop). The purpose of collecting cookies is to remember information about you and your preferences for us to ultimately improve the customer experience for you. DELINDH collects two types of cookies:
Traffic cookies: Measure how customers are browsing on our websites and which pages are being used. Collecting traffic cookies supports us in analyzing data about web page traffic and improve our website in order increase the relevance for our customers and website visitors
Preference cookies: We collect cookies when you browse or place orders on our site and where the cookies remember preferences you may have including e.g. country website. The purpose of collecting preference cookies is to make the customer experience more personal for you
Links to other websites
We may share your personal data, if necessary, with a third party that is acting on DELINDH’s behalf to provide services and to enhance the experience of our website and our offering. Third party service providers and data processors are contractually obliged to treat such information in the strictest confidence. Third-party providers with whom we may share your personal data include:
Payment (card-insolvent companies, banks and other payment service providers)
Shipping (logistics companies and freight forwarders)
Marketing (print, social media, media agencies or advertising agencies)
IT (companies that handle the necessary operations, technical support and maintenance of our websites and IT solutions)
These providers have access to your personal data to the extent necessary to carry out the required tasks on behalf of DELINDH and to improve the customer experience for you.
Storage of personal information
DELINDH stores your personal data for as long as there is a legal basis, a documented purpose for the treatment or an ongoing user or customer relationship (e.g. a pending order). We will retain your personal data for as long as we are legally required to do so. For example, we are obliged to retain information relating to sales for a certain time period in order to comply with applicable bookkeeping and accounting regulation.
It is important for us that you feel safe when your browse or use any of our websites. We care deeply about your personal privacy and always strive to treat your personal data with the utmost respect and strictest confidence. DELINDH is responsible for that your personal information is being treated in accordance with existing legislation. However, you should be aware that there is always some risk involved in transmitting information over the internet.
Consent and withdrawal of consent
When you place an order on any of our related websites DELINDH needs to collect personal data about you. When you provide us with personal data to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent for us to collect this type of information and using it for that specific reason only. For personal information for a secondary reason (like marketing and sign up for our newsletter) we will either ask you directly for your expressed consent or provide you with an opportunity to decline.
You can at any time withdraw any given consent to DELINDH to process your personal data for the specific purposes for which the consent has been given by contacting DELINDH at [email protected] and by describing your request. You are also able to opt out directly via emails we send to you, as all marketing related emails have an opt-out link at the bottom of each mail.