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PRIVACY POLICY

General on privacy policy

DELINDH AB (“DELINDH”), a Swedish company with registration number 559170-0322 and located at Tivedsvägen 5, 1201, 181 67 Lidingö, Sweden, is committed to protect your customer integrity and privacy by having adopted a high level of data protection and security. The privacy policy presented herein sets out how DELINDH collects and uses personal information when website visitors or customers are browsing on any of DELINDH and its related websites and when you as a customer place an order on any of the DELINDH websites. In addition, the privacy policy also presents how you can assert your rights to your personal information. DELINDH protects your privacy according to the European General Data Protection Regulation (“GDPR”). The main purpose of collecting personal information is to improve the customer experience and our offering to you as a customer.

When entering into a contract with DELINDH by making an order from DELINDH (www.delindh.com) or any of our related websites, by using our services and by browsing on any of our websites you agree to our privacy policy and processing of your personal information according to the terms set out in this policy. The DELINDH related websites include www.delindh.se (Sweden), www.delindh.fi (Finland), www.delindh.dk (Denmark), www.delindh.co.uk (UK) and www.delindh.com (USA). You also agree to that DELINDH is allowed to send you information via electronic channels.

Please make sure to carefully read through our privacy policy to get an understanding of how we collect, process, protect and handle your personal information when browsing on any of our websites, using our services and place an order of any of DELINDH’s related websites. DELINDH encourages you to contact our customer service team at [email protected] should you have any questions on our privacy policy and we are happy to assist you.

Data collection

By placing an order on order DELINDH (www.delindh.com) and our related websites the following information may be collected regarding you:

Name
E-mail address
Address
Telephone number
Interests and other information relating to customer surveys or offers

We may also collect your personal data when you contact our customer service team.

DELINDH only collects and save data for as long as it is needed and in order to fulfill our agreement for your order or to handle your customer service contact request.

 

Cookies

We apply cookies on our websites and a cookie is a small amount of data generated by a website and saved by your web browser and on your device hard drive (device = mobile, tablet or desktop). The purpose of collecting cookies is to remember information about you and your preferences for us to ultimately improve the customer experience for you. DELINDH collects two types of cookies:

Traffic cookies: Measure how customers are browsing on our websites and which pages are being used. Collecting traffic cookies supports us in analyzing data about web page traffic and improve our website in order increase the relevance for our customers and website visitors
Preference cookies: We collect cookies when you browse or place orders on our site and where the cookies remember preferences you may have including e.g. country website. The purpose of collecting preference cookies is to make the customer experience more personal for you.

Cookies do not give us access to your device or any information about you, apart from the information you provide to us by browsing or placing orders on any of our websites. You as a customer have the option to accept or decline cookies. We only use cookies information for statistical analysis and the data is removed from the system when not needed.

 

Links to other websites

From time to time the DELINDH websites may include links to other websites of interest. Once you have entered these and leaved our website, please note that we do not have any control over that external website. Based on the above DELINDH cannot be held responsible for protection of your personal information which you may provide by visiting these links and such sites are not governed by this privacy policy.

 

Third parties

We may share your personal data, if necessary, with a third party that is acting on DELINDH’s behalf to provide services and to enhance the experience of our website and our offering. Third party service providers and data processors are contractually obliged to treat such information in the strictest confidence. Third-party providers with whom we may share your personal data include:

Payment (card-insolvent companies, banks and other payment service providers)
Shipping (logistics companies and freight forwarders)
Marketing (print, social media, media agencies or advertising agencies)
IT (companies that handle the necessary operations, technical support and maintenance of our websites and IT solutions)
These providers have access to your personal data to the extent necessary to carry out the required tasks on behalf of DELINDH and to improve the customer experience for you.

Storage of personal information

DELINDH stores your personal data for as long as there is a legal basis, a documented purpose for the treatment or an ongoing user or customer relationship (e.g. a pending order). We will retain your personal data for as long as we are legally required to do so. For example, we are obliged to retain information relating to sales for a certain time period in order to comply with applicable bookkeeping and accounting regulation.

 

Security

It is important for us that you feel safe when your browse or use any of our websites. We care deeply about your personal privacy and always strive to treat your personal data with the utmost respect and strictest confidence. DELINDH is responsible for that your personal information is being treated in accordance with existing legislation. However, you should be aware that there is always some risk involved in transmitting information over the internet.

 

Consent and withdrawal of consent

When you place an order on any of our related websites DELINDH needs to collect personal data about you. When you provide us with personal data to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent for us to collect this type of information and using it for that specific reason only. For personal information for a secondary reason (like marketing and sign up for our newsletter) we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

You can at any time withdraw any given consent to DELINDH to process your personal data for the specific purposes for which the consent has been given by contacting DELINDH at [email protected] and by describing your request. You are also able to opt out directly via emails we send to you, as all marketing related emails have an opt-out link at the bottom of each mail.

 

Changes to the privacy policy

DELINDH has the right to change the Privacy policy at any time. The latest version of the Privacy policy is always available on our website.

 

 

This privacy policy was updated on September 26, 2019.

 

CONTACT

Questions on our privacy policy? Contact us at [email protected] and we are happy to assist you.

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